Common Errors and Solutions
Error: Locked by another process
Things to do:
- Make sure no commands are in progress (such as waiting for topshim to finish)
- Cancel all spooled/queued commands
- If you have an active command that won’t finish or quit out, use the command “kill” and select the process you wish to kill from the graphical interface
- Restart TopSpin program
- If all else fails, close TopSpin and restart the computer
Error: Locked by process xxxx
Things to do:
- Make sure no commands are in progress (such as waiting for topshim to finish)
- Cancel all spooled/queued commands
- Close TopSpin and restart the computer
Error: “Display Mode” – External BSMS won’t respond to button press (ie. Sample lift button)
Things to do:
- Open up Topspin and use the command “ej” to turn on the lift or “ij” to turn off the lift, this should reset the external BSMS
- If the above fails, contact ACIF