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Avance 300 - Help Sheets

NMR ACQUISITION GUIDE

 

Common Errors and Solutions

Error: Locked by another process

Things to do:

  • Make sure no commands are in progress (such as waiting for topshim to finish)
  • Cancel all spooled/queued commands
  •  If you have an active command that won’t finish or quit out, use the command “kill” and select the process you wish to kill from the graphical interface
  • Restart TopSpin program
  • If all else fails, close TopSpin and restart the computer

Error: Locked by process xxxx

Things to do:

  • Make sure no commands are in progress (such as waiting for topshim to finish)
  • Cancel all spooled/queued commands
  • Close TopSpin and restart the computer

Error: “Display Mode” – External BSMS won’t respond to button press (ie. Sample lift button)

Things to do:

  • Open up Topspin and use the command “ej” to turn on the lift or “ij” to turn off the lift, this should reset the external BSMS
  • If the above fails, contact ACIF
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